Legal

Privacy Policy

Last Updated: February 2026

1. Introduction

Welcome to Getverigo ("we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website getverigo.com and use our services. We are based in Germany and comply with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG). By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We collect information that you provide directly to us, including: personal identification information (name, email address, phone number, company name) when you register for an account or contact us; payment information when you subscribe to a paid plan (processed securely through our payment provider); usage data including search queries, feature interactions, and platform preferences; technical data such as IP address, browser type, device information, and operating system; and communication data from emails, support tickets, and feedback you send us.

3. How We Use Your Information

We use the information we collect for the following purposes: to provide, operate, and maintain our AI-powered trade sourcing services; to improve, personalise, and expand our platform based on your usage patterns; to process transactions and send related information including purchase confirmations; to communicate with you about updates, security alerts, and support; to comply with legal obligations and resolve disputes; to detect, prevent, and address technical issues and security threats; and to provide analytics and insights about how our services are used.

4. Data Sharing and Disclosure

We do not sell your personal data to third parties. We may share your information in the following circumstances: with service providers who assist us in operating our platform (hosting, analytics, payment processing) under strict data processing agreements; if required by law, regulation, or legal process; to protect our rights, privacy, safety, or property; in connection with a merger, acquisition, or sale of assets; and with your explicit consent for any other purpose.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments and penetration testing, access controls and employee training, and incident response procedures. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Account data is retained for the duration of your account and for up to 2 years after account closure. Usage analytics are retained in aggregated, anonymised form indefinitely. You may request deletion of your data at any time by contacting us.

7. Your Rights

Under the GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request deletion of your data (right to be forgotten); restrict or object to processing of your data; data portability (receive your data in a structured, machine-readable format); withdraw consent at any time where processing is based on consent; and lodge a complaint with a data protection supervisory authority, in particular in the EU member state of your habitual residence, place of work, or place of the alleged infringement.

8. Cookies and Tracking

We use essential cookies required for the functioning of our website, analytics cookies to understand how visitors interact with our platform, and preference cookies to remember your settings and choices. You can control cookie settings through your browser. For more details, please refer to our Cookie Policy. We use privacy-preserving analytics that minimise data collection while still providing useful insights.

9. International Data Transfers

As a company based in Germany, your data is primarily processed within the European Economic Area (EEA). If we transfer data to countries outside the EEA, we ensure appropriate safeguards are in place, such as European Commission adequacy decisions or Standard Contractual Clauses, in accordance with Chapter V of the GDPR.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at: Getverigo, Germany. Email: privacy@getverigo.com. You also have the right to contact the competent data protection supervisory authority if you have concerns about how we handle your data.